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* Thursday, September 27, 2007*


"SINGAPORE BANANA"
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I stayed up the night before to read up more about the industry and yesterday morning, I did a mental rehearsal to prepare myself for my second policy review with another client. No doubt I was more calm and focused this time, my client was unfortunately a mandarin speaking customer.
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Five years ago, I could barely speak more than two words in mandarin. Today, I could string a sentence with 75% of it in mandarin. But to be in this line, it's not just having a daily chit chat with the customer. In fact, I struggled a lot with the jargons such as the various accounts, investment instruments, etc.
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To my friends, seeing me struggle with my second language can be quite entertaining and humorous. However to a customer, it's not professional and is in fact a barrier when attempting to connect and create a relationship with him/her.
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So what did I learn today? A whole list of jargons in mandarin. Give this "Singapore Banana" some time to master it and I believe I'll be as eloquent as my colleagues. Hahaha...


♥ |H|uiwen winks @ 12:47 AM


* Tuesday, September 25, 2007*


WORK STRESS
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I was given the opportunity to conduct a policy review with a client today and my performance was far from fantastic. I was very disappointed with myself and brushing up on my people skills is definitely not going to be easy for an introvert like me. Fortunately, my senior FSCs were patient and willing to guide and teach me.
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Just one client and my stress level is almost at its peak right now. Perhaps it's because I'm still new and have yet to adapt to my new working environment. Nevertheless, whatever the reason, there's no excuse for me to underperform. I have to do my best no matter what. Huiwen, JIA YOU!


♥ |H|uiwen winks @ 8:28 PM


* Monday, September 17, 2007*


LOVES COOKIE MONSTER
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Cookie monster will be leaving for Japan in 2 weeks time for 4 years. It has always been his dream to be a child psychiatrist and I know he'll excel. No doubt I'll definitely miss him, I'm also proud and happy for him at the same time.
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Will look forward to his return. I love him...


♥ |H|uiwen winks @ 6:57 PM


* Wednesday, September 12, 2007*


LAST DAY OF TRAINING
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Yesterday was my last day of training at SingPost Centre after 6 long weeks. Made new friends and we actually bonded quite well together. Unfortunately, not everyone of us are in the same distribution channel. Some are representatives of Maybank or SingPost, while the guys and I are on the mobile team representing Standard Chartered. On the bright side, at least I know that I won't have to do any cold calling or roadshows. Trust me, high heel shoes really hurts, which the men will probably not understand.


♥ |H|uiwen winks @ 12:36 AM


* Sunday, September 09, 2007*


ONE AFTER ANOTHER
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Embaking on my present career as a fresh graduate wasn't as easy as I thought. Instead, I was presented with one challenge after another.
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I've a validation test tomorrow where I'll be evaluated by a panel to determine my competency before I'm allowed to go out into the field. Although next week will be my last week of training at SingPost Centre, hard work doesn't end there. I foresee the handling of clients' objections as one of my greatest challenge in the very near future.
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My colleagues didn't think that our BDM's expectation was high. But I could feel the stress and pressure building up within me. Subconsciously, there may a strong desire to excel and so I may have set a high expectation for myself. Then again, there is also a part of me that yearns for a balance between work and play.
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For the last 5 weeks, I did my best in allocating my time for work, study and social life. To some, it may seem merely like a juggling act of time but to me, it seems more like doing everything as if it was my last day. Hence, exhaustion caught up with me by the end of this week and I had to clock in 18 hours of sleep last night.
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Nevertheless, I believe that my roller coaster life will eventually stablize. It's just a matter of time. Till then, I'll just do it.


♥ |H|uiwen winks @ 2:52 PM